To ensure no donation goes unfinished, our Abandoned cart prompt steps in to re-engage donors automatically. These emails take donors straight back to the checkout in the same state as when they left, with their selected donation amount, name and email all filled in ready for them.

When activated, Abandoned cart emails are sent to people who opted-in to receive emails, reached the checkout and did not complete it within 24 hours.

https://www.loom.com/share/8d67202540ab4aa4be379a33b307d6e2?sid=2ae616eb-a392-4577-bae9-dc51a468582c

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